Leading the Way in Provider Network Management

Why Quest Analytics®?

The right healthcare starts with the right provider network—and the right provider network starts with Quest Analytics.

For over 20 years, we have been the trusted partner in provider network management, partnering with health plans, health systems, regulators, and providers to deliver accurate information and ensure reliable provider networks, ultimately improving patients’ access to care.

Quest Enterprise Services® (QES®) supports every stage of your network lifecycle—from strategy and execution to ongoing performance optimization. As an enterprise solution, QES provides the tools and insights needed to build, manage, and optimize your entire provider network and product portfolio.

QES for Regulators enhances your ability to oversee network adequacy and provider directory accuracy by delivering automated network reviews, actionable market insights, and comprehensive data trends. By leveraging QES, you gain the tools to make more informed decisions about participating healthcare provider networks and implement meaningful improvements that enhance patient access to care.

BetterDoctor® is the most trusted name in provider data verification. We simplify provider data validation for individual providers, small groups, and large health systems while sharing data updates with partnering health plans. This process enhances the accuracy and reliability of provider directories while reducing administrative burdens.

Our Mission

We’re dedicated to creating better provider networks that allow every American to access high-quality healthcare. By delivering actionable insights and advanced solutions, we empower you to manage networks confidently while improving experiences across the healthcare ecosystem.

Our Legacy

We are the standard setter. Since our founding over two decades ago, we have led the industry in measuring networks. We invented many of today’s accepted measures including Network Adequacy, Network Access, Network Disruption, and Network Accuracy.

Today, we work with the largest state and federal regulators as well as 90% of health plans, impacting 90% of Americans. Our expertise is not just recognized — it’s relied upon.

Our Approach

We believe that the right solutions come from true collaboration. By working together with you, we build tools that fit your needs and address challenges. Our solutions are designed with usability, impact, and efficiency in mind—helping you stay focused on what matters most.

Network Compliance

The industry standard for network adequacy assessment, offering clear insight into network compliance to regulator standards for all lines of business, with proven templates to address existing and emerging enhanced network adequacy standards. We are the preferred tool for regulators and healthcare professionals.

Network Performance

Elevate your network performance by integrating provider and facility quality and efficiency data, market information, and member content to analyze, benchmark, and optimize your network. Your proprietary content can be added for even deeper insights, ensuring a seamless connection between data analysis and strategic decision-making.

Data Integrity

Enhance the integrity of your provider data accuracy through a robust, multi-step interrogation and provider verification process, leveraging our exclusive BetterDoctor® portal for provider and group attestations, proprietary nationwide network information, and integrated public source content to maintain the most current network information and comply with regulatory requirements, such as the No Surprises Act and Medicare Advantage Provider Directory Accuracy.

Sales Efficiency

Streamline RFP responses for Employer Groups by enabling sales specialists to craft customized access reports quickly, enhance sales efficiency, reduce turnaround times, and free up specialist network design teams.

Advanced Decision Applications

Enhance the network management team’s modeling capabilities by providing insights into network performance and scenarios, including features for provider impact projection, exception management, cross-network impact; workflow options include API integration and notifications.

OUR DATA DIFFERENCE​

What sets our data apart is not just what it contains, but where it originates. Our foundational data comes directly from network files submitted by payers for the purpose of complying with regulatory requirements, which is in turn validated by regulators and thus best represents a true reflection of the networks. Our proprietary, direct from the source, access is not dependent on publicly available machine-readable files or selectively presented information from online directories. When we enrich that data with elements such as BetterDoctor’s attestation and verification processes, affiliation, and claims information we unlock insights by leveraging unfiltered data available only through Quest Analytics. We use this same data advantage to train our machine learning models, ensuring our artificial intelligence is grounded in authentic, real-world data and delivers uniquely valuable insights.

The Power of Community

We partner with over 400 organizations, ranging in size, type, specialty, and line of business. From this community we actively solicit feedback, insights, and challenges. This wealth of knowledge is leveraged and shared among our client community, strengthening the entire healthcare ecosystem.

Trusted Partner of CMS and States

We’ve worked closely with CMS for nearly 20 years to improve the quality of Medicare Advantage and Qualified Health Plan networks nationwide. We’re a trusted resource for more than 30 state regulatory departments and independent review organizations across multiple lines of business, including the largest departments in the nation.

Our Client Services Advantage

Our Client Services team is an extension of your team. They work alongside you to support regulatory compliance, provide years of industry expertise, assist with quality reviews, provide submission support, reporting, and audit preparation. It is part of the reason our health plan partners consistently give us one of the top Net Promoter Scores in the industry.

Working together to improve member experiences and outcomes, one network at a time.

OUR LEADERSHIP TEAM

Seasoned industry veterans on a shared quest to transform healthcare.

Steve Levin

• Chief Executive Officer
  As a strategic entrepreneur in healthcare, Steve has more than two decades of experience leveraging data and workflow technology to drive innovation in healthcare. He brings a broad range of experience working with providers, health plans, and health systems, initially as a management consultant, then as founder and CEO of a pioneering predictive analytics company, and most recently as head of strategy and mergers & acquisitions for a leading revenue cycle technology platform. Steve is a graduate of Dartmouth College and Harvard Business School and is a member of the board of directors of LifePoint Health.

Linda Borths

• Chief Client Officer
  As part of the original visionary team at Quest Analytics®, Linda has spent more than a decade ensuring Quest Analytics’ focus is client-driven. She laid the foundation for strategic growth and is accountable for the 98% client retention. Linda managed the launch of Quest Enterprise Services® (QES®) and has been instrumental in implementing automated network adequacy processes at the federal and state levels.

Michael Cavan

• Chief Commercial Officer
  Michael is a healthcare growth and commercial leader with more than 30 years of experience scaling revenue organizations across healthcare technology, including more than 15 years in SaaS-based businesses. As Chief Commercial Officer at Quest Analytics®, he drives end-to-end revenue performance by aligning go-to-market strategy, execution, and customer outcomes across the full customer lifecycle.

Chris Lance

• Chief Product Officer
  Chris is a transformational product and technology leader with more than 20 years of experience building scalable platforms and high-performing product portfolios for payers and providers. As Chief Product Officer at Quest Analytics®, he leads vision, strategy, and execution across the full product portfolio.

Martin Luethi

• Chief Technology Officer
  Martin has over 20 years of commercial software development experience across the healthcare industry. Before joining Quest, he served as Chief Technology Officer for Strata Decision Technology a leading financial management SaaS solution provider used by 400 health systems.

Jim Rubin

• Chief Financial Officer
  Jim is an experienced financial and operational leader for technology-driven, growth-oriented healthcare and software development companies.

Mary Truvillion

• Chief Human Resource Officer
  Mary has extensive experience in Human Resources, with a proven ability to drive growth in both small and large companies through organic expansion and strategic acquisitions.

Scott Westover

• Chief Network Solutions Officer
  Scott is a seasoned executive with deep experience across the payer, provider and regulatory space.

Subhash Seelam

• Chief Data Officer
  Subhash Seelam is a healthcare analytics executive with deep expertise in data strategy, advanced analytics, and analytic IP development.

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