# 2026 Agenda Vision Quest 2026 is now live! We’re crafting an unforgettable experience packed with bold ideas, hands-on learning, and plenty of opportunities to connect. Over two action-filled days, you’ll dive into **Thought Leadership** sessions featuring candid conversations with industry leaders, regulators, and innovators — think table talks and fireside chats where your voice matters. Then, gear up for **Training Day**, where you’ll roll up your sleeves in computer labs and workflow sessions led by Quest Analytics SMEs. And for the first time ever, you can become a **2026 Quest Certified Professional**. This is your chance to learn, engage, and shape the future — don’t miss it. _Agenda subject to change. Check back often for updates!_ **Day 1** | Tuesday, May 19 **Day 2** | Wednesday, May 20 **Day 3** | Thursday, May 21 ## Tuesday, May 19 4 p.m. **Registration Opens** Come say hi and let us know you’ve arrived! Our friendly team will be ready to greet you and make sure you have everything you need to start your **Vision Quest** experience. - **Check In:** Confirm your registration quickly and easily. - **Get Your Swag:** Pick up your exclusive **VQ26 gear** – because every great event deserves great merch! - **Ask Away:** Have questions? Need directions? We’re here to help with anything you need. - **Start Connecting:** Meet fellow attendees and kick off the event with a warm welcome. This is your first stop on the journey – don’t miss it! 6 p.m. **Welcome Reception** Location: [Raised Rooftop](https://www.raisedbarchicago.com/) located in the Renaissance Chicago Downtown Hotel Kick off **Vision Quest** in style! Join us for an unforgettable evening at one of Chicago’s most stunning rooftop venues. - **Enjoy the View:** Take in breathtaking sights of the Chicago River and the iconic skyline as the city lights come alive. - **Savor the Experience:** Indulge in a curated selection of delicious food and refreshing drinks while mingling with fellow attendees. - **Connect & Celebrate:** This is the perfect opportunity to network, relax, and set the tone for an inspiring event ahead. Come ready to unwind, make new connections, and soak up the vibrant energy of Chicago from above! ## Wednesday, May 20 7:30 a.m. **Breakfast and Exploratory Stations** Step into the VQ Exploratory Stations — your hands-on hub for innovation. This interactive area is designed for you to: - **Explore** our full portfolio of products and solutions in one immersive space. - **Engage** with experts to learn how these offerings can drive success for your organization. - **Influence the Future** by sharing feedback and ideas that will help shape our product roadmap. Whether you’re curious about what’s available today or excited to contribute to what’s next, the Exploratory Station is your opportunity to connect, collaborate, and inspire progress. 8:30 a.m. **VQ26 Welcome,** April Beane, VP of Marketing, Quest Analytics® Kick of VQ26 right as [April Beane](https://visionquest.questanalytics.com/speakers/april-beane/) sets the stage for the innovations and insights you can expect throughout the event. 8:40 a.m. **CEO Address:** Steve Levin, CEO, Quest Analytics® Join [Steve Levin](https://visionquest.questanalytics.com/steve-levin/), CEO, Quest Analytics, as he takes a look at the current state of the industry and the bold vision for shaping the future of healthcare access and analytics. 9 a.m. **Regulator Fireside Chat** **Panelists:** [Addam Kilpatrick](https://visionquest.questanalytics.com/addam-kilpatrick/), MA, LPC, Network Adequacy Specialist, Plan Management Section, Michigan Department of Health & Human Services; [Stephanie Stephens](https://visionquest.questanalytics.com/stephanie-stephens/), Former Texas Medicaid Director, Stephens Consulting, LLC; [Will Kerby](https://visionquest.questanalytics.com/speakers/will-kerby/), Director of Insurance, Tennessee Department of Commerce and Insurance **Moderated by** [Zach Snyder](https://visionquest.questanalytics.com/speakers/zach-snyder/), JD, MPA, VP of Government Affairs, Quest Analytics® Join leading regulators for candid conversations on innovative approaches to network performance and compliance. These fireside chats will explore emerging strategies, real-world challenges, and forward-thinking solutions shaping the future of healthcare networks. 9:45 a.m. **Beyond the Horizon: The Product Vision Driving Our Next Chapter,** Chris Lance, Chief Product Officer, Quest Analytics® Healthcare networks are evolving fast—and Quest Enterprise Services (QES) is evolving with them. Built on a proprietary data foundation and designed to deliver a new era of network intelligence, QES will give health plans clear, connected insights across every specialty, service, and line of business. With advanced capabilities like AI‑driven recommendations and forward‑looking scenario modeling, QES aims to reduce data overload, accelerate decision‑making, and empower teams with the intelligence they need to navigate a rapidly shifting market. In this session [Chris Lance](https://visionquest.questanalytics.com/speakers/chris-lance/) will share the roadmap behind this vision and what it means for the future of network intelligence. 10:15 a.m. **Break and Exploratory Stations** Take a break or explore our **Exploratory Stations** showcasing the full range of products and solutions – and share your feedback to help shape the future roadmap. Need a moment to recharge? Stop by the **Networking Lounge** for a relaxed space to connect, catch up, or simply unwind before the next session. **_By attending demos and visiting our exploratory stations, you will be entered to win a raffle of 3 great prizes announced onsite at VQ!_** **Demo: [Affiliation Insights](/content/how-we-help/qes/network-performance/affiliation-insights/index.html)** | 10:25 a.m. – 10:35 a.m. | Presented by Dawn Peterson 10:45 a.m. **Concurrent Sessions — Executive Insights** Join leading health plan executives for two concurrent, interactive sessions designed to transform insights into action and address the most pressing challenges facing the industry today. #### A National Perspective: Network Data, Regulatory Realities & the AI Opportunity The rules are changing. Health plans that treat provider network intelligence as a back-office function will be left behind. Join two Senior Directors from leading national health plans as they get candid about the challenges reshaping how plans build, manage, and compete on their networks — regulatory trends you need to be tracking, why foundational data is now both a member experience driver and a true competitive edge, and the honest conversation about where AI is actually delivering in provider network management. **It’s peer-level insight from leaders who are living it.** **Speakers:** [Jason Gargotto](https://visionquest.questanalytics.com/speakers/jason-gargotto-2/), Director, Network Adequacy and Governance, Humana; [Tobey Carrel](https://visionquest.questanalytics.com/speakers/tobey-carrabello/), Senior Director Network Analytics & Reporting, UnitedHealth Group Moderated by [James Lamb](https://visionquest.questanalytics.com/james-lamb/), Senior Vice President Growth, Quest Analytics® #### A Regional Perspective: Network Data, Regulatory Realities & the AI Opportunity Regional health plans bring something unique to the table — an intimate market view, deep community roots, and an ability to pivot fast when it matters most. Two regional health plan executives get real about the challenges on the ground, including provider data hygiene, network adequacy under the strain of physician shortages, and what access to care truly means when you’re closest to the communities you serve. Plus, how leaner organizations are finding smart ways to put AI to work across network design and data validation. **Honest perspectives. Actionable insight.** **Speakers:** [Betsy Carrabello](https://visionquest.questanalytics.com/speakers/betsy-carrabello/), Provider Network Director, Sutter Health; [Deedar Samant](https://visionquest.questanalytics.com/speakers/deedar-samant/), Vice President, Network Management, Population Health Division, Commonspirit Health Moderated by [Mike Cavan](https://visionquest.questanalytics.com/speakers/mike-cavan/), Chief Commercial Officer, Quest Analytics® 11:30 a.m. **Lunch and Exploratory Stations** Take a break and enjoy a fabulous lunch with stunning views and great company! While you savor delicious food and connect with colleagues, explore our **Exploratory Stations** showcasing the full range of products and solutions – and share your feedback to help shape the future roadmap. Need a moment to recharge? Stop by the **Networking Lounge** for a relaxed space to connect, catch up, or simply unwind before the next session. **_By attending demos and visiting our exploratory stations, you will be entered to win a raffle of 3 great prizes announced onsite at VQ!_** **Demo: [Accuracy](/content/how-we-help/qes/accuracy/index.html)** | 11:40 a.m. – 11:50 a.m. | Presented by Vince Savickis 12:30 p.m. **Concurrent Sessions – Peer Exchange: Strategies That Work** Hear directly from Quest Analytics® clients as they share real-world success stories, best practices, and innovative strategies that deliver measurable results. These peer-led sessions offer practical insights you can apply to drive impact in your own organization. **Session 1: Rebuilding Network Accuracy & Adequacy: Lessons from Viva Health** Join fellow network strategy leaders for an interactive peer exchange featuring Viva Health’s real world case study on improving provider network accuracy and adequacy under pressure. Hear how Viva rebuilt a behavioral health network, addressed rural adequacy challenges, and embedded accuracy into weekly operational workflows—all with a lean team and competing priorities. This session focuses on practical lessons learned, including training provider engagement teams, aligning accuracy and adequacy efforts, and driving adoption beyond the technology. Designed as a collaborative roundtable, attendees will share challenges, compare approaches, and walk away with best practices that can be applied regardless of tools or platforms. **Speakers:** [Amanda Traynham](https://visionquest.questanalytics.com/speakers/amanda-traynham/), Director, Network Operations, VIVA Health, Inc.; [Nick Behm](https://visionquest.questanalytics.com/speakers/nick-behm/), Client Data Consultant, Quest Analytics®; [John Webb](https://visionquest.questanalytics.com/speakers/john-webb/), Sales Executive, Sr., Quest Analytics® 1:15 p.m. **Break** Need a moment to recharge? Stop by the **Networking Lounge** for a relaxed space to connect, catch up, or simply unwind before the next session. **_By attending demos and visiting our exploratory stations, you will be entered to win a raffle of 3 great prizes announced onsite at VQ!_** **Demo: [PCI](/content/how-we-help/qes/network-performance/provider-claims-insights/index.html)** | 1:25 p.m. – 1:35 p.m. | Presented by Bob Tavernier 1:45 p.m. **Concurrent Sessions — Work Groups** Dive into these interactive sessions designed to get you working and expanding your skills. Whether that be prototyping, exploring with Quest’s Provider Universe or sharpening your AI skills, we have a session for you! #### Work Groups Session 1 **Speakers:** [Subhash Seelam](https://visionquest.questanalytics.com/speakers/subhash-seelam/), Chief Data Officer, Quest Analytics®; [Alyssa Kidd](https://visionquest.questanalytics.com/speakers/alyssa-kidd/), Manager, Network Analytics, Quest Analytics® #### Live Workflow Prototyping Lab This 75-minute live prototyping session is a working lab. You won’t present. You won’t watch a demo. You’ll select 1 of several curated challenge cards based on peer feedback — high-friction workflows like adequacy gap triage, recruitment prioritization, analysis-to-action handoffs, reporting bottlenecks, and rapid scenario shifts. In small groups, you’ll work with peers + Quest designers in real time to break the current process into steps, define key decision points, and redesign the handoffs that slow you down. By the end, you’ll walk out with a prototype workflow, a repeatable template/checklist or framework, and a next-iteration plan for what to pilot first when you’re back home. _**Limited to 20 participants. First come, first served.**_ **Speakers:** Stefan De Las, Sr. Product Designer, Quest Analytics®; Manager, Product Design, Quest Analytics®; Jason Reeves, Jason Reeves, Sr. Director of Product, Quest Analytics®; 2:45 p.m. **Break and Exploratory Stations** Take a break or explore our **Exploratory Stations** showcasing the full range of products and solutions – and share your feedback to help shape the future roadmap. Need a moment to recharge? Stop by the **Networking Lounge** for a relaxed space to connect, catch up, or simply unwind before the next session. **_By attending demos and visiting our exploratory stations, you will be entered to win a raffle of 3 great prizes announced onsite at VQ!_** **Demo: [Competitive Insights](/content/how-we-help/qes/network-performance/competitive-insights/index.html)** | 2:55 p.m. – 3:05 p.m. | Presented by Bob Tavernier 3:15 p.m. **Interactive Fireside Chat — Putting Patients First** Speakers: [Luke Hansen](https://visionquest.questanalytics.com/luke-hansen/), MD, MHS, Chief Medical Officer, Arcadia; [Shanna Adamic](https://visionquest.questanalytics.com/speakers/shanna-adamic/), Director, Oracle Health Executive Content & Oracle Video; Author of Audacious Optimism Hear real patient stories that highlight where the system works — and where it needs to improve. These sessions dive into strategies for reducing member “homework,” improving member choice, and creating seamless experiences that prioritize access and quality. Together, we’ll explore actionable ways to get better, faster, for the people who matter most: our members. 4:15 p.m. **Wrap Up,** April Beane, VP of Marketing, Quest Analytics® Speaker: [April Beane](https://visionquest.questanalytics.com/april-beane/), VP of Marketing, Quest Analytics® Take a look back at all that was discussed today with closing words sure to inspire. 4:30 p.m. **Book Signing** In her book _**Audacious Optimism**_, [Shanna Adamic](https://visionquest.questanalytics.com/speakers/shanna-adamic/), shares the mindset shifts and leadership practices that breathe optimism into life, equipping you to meet any obstacle with audacious optimism through her inspirational story and actionable advice. Stick around for a special book signing by Shanna herself following her interactive fireside chat. **You are sure to leave VQ26 inspired and energized.** 6 p.m. **Offsite Reception** **Join us for an iconic Chicago experience at The Second City.** We will enjoy a custom show created exclusively for our Vision Quest community. Then We’ll head upstairs to Utopian Tailgate, the vibrant rooftop bar perched right on top of The Second City theatre. Expect bold colors, big energy, and great views as you enjoy a great meal, mingle, and network with peers. It’s an unforgettable experience you won’t want to miss. Transportation will be provided. ## Thursday, May 21 ## Training Day: Hands-On Learning + Certified Professional Designation Training Day is a dedicated, hands-on experience built to help you go deeper in Quest Analytics’ solutions and leave Vision Quest ready to act. Expect interactive learning labs and workflow-driven sessions led by Quest Analytics SMEs — designed for real-world application, not theory. This year, you can choose from **three focused tracks:** **Track 1: QES** ® **Certified Professional** **8 a.m. – 3 p.m.** (subject to change) _Breakfast will be available before Training Day begins._ **Level up your expertise with a full‑day, immersive workshop built for attendees who want to do more with QES — from operationalizing insights to making smarter, faster network decisions.** In this hands-on training experience, you’ll work alongside peers and Quest Analytics experts to deepen your understanding of the full QES ecosystem. Through collaborative exercises and real‑world scenarios, you’ll learn to build, manage, and optimize high‑performing provider networks with greater confidence and efficiency. Throughout the day, you’ll move through QES end‑to‑end, including: - Provider Hub to take a provider‑centric view of network impact and surface data issues - Network Integrity Dashboard to quantify data challenges and evaluate how networks compare, evolve, and improve - Enterprise Compliance Dashboard to compare networks side‑by‑side, assess how they can grow and adapt, and understand how network changes drive stronger member outcomes - Accuracy tools — from foundational to advanced levels — to sharpen your ability to elevate directory quality - Compliance & decision‑support workflows that culminate in a mock CMS‑ready exception request In addition to these core sessions, you’ll explore even more QES features and capabilities, expanding your understanding of how each component supports smarter decision‑making across the full network lifecycle. You’ll collaborate, practice, problem‑solve, and walk away with practical, repeatable workflows you can apply immediately. By the end of Training Day, you’ll have deeper mastery of QES — plus the opportunity to earn your QES® Certified Professional designation by completing the full track. **Note:** To earn your certification, you must attend and complete all sessions within your selected track. **Track 2: QAS** ® **Certified Professional** **8 a.m. – 3 p.m.** (subject to change) _Breakfast will be available before Training Day begins._ **Designed for attendees who want applied learning in QAS workflows, best practices, and practical skills you can bring back to your organization.** This track is a hands-on, workflow-driven training experience focused on creating winning RFP responses using QAS. Through practical, real-world exercises, you’ll learn directly from Quest experts while collaborating peer-to-peer across all skill levels. This interactive, team-based environment is designed to help you clearly communicate network strength, improve accuracy, and compete to “Win the Bid.” You’ll begin with Intelligent Geocoding, learning how pre-geocoding and precise location data strengthen access-to-care measurement. From there, you’ll build a solid foundation by configuring key Resources, including provider groups, employee groups, service areas, and map views to support clear, defensible analysis. The day continues with Access Analysis, where you’ll apply QAS flexibility to run targeted calculations and “what-if” scenarios aligned to specific RFP requirements. You’ll then bring your responses to life with Access Reports, using maps, charts, and statistics to clearly illustrate network performance and differentiation. By the end of the day, you’ll walk away with practical skills, proven workflows, and a repeatable approach to building compelling RFP responses — plus the opportunity to earn your QAS® Certified Professional designation through full track completion. **Important:** To earn a Certified Professional designation, you must stay for and complete all sessions within your selected certification track. **Track 3: Network Operations Leadership Lab**(Non-Certification) **8 a.m. – Noon** (subject to change) _Breakfast will be available before Training Day begins_ **This is a working session for Network Operations Leaders —not a presentation, not a demo, and not a listening exercise.** Over 3.5 hours of hands-on prototyping, you will work side‑by‑side with Quest Analytics designers and product managers to tackle your unique workflow challenges, roadblocks, and bottlenecks. From the group’s own curated challenges, grounded in how your teams actually operate today, you’ll push past surface symptoms to the strategic decisions, data, and handoffs underneath. In small groups, you will prototype next‑version workflows in real time, pressure‑test assumptions, and clarify what decision-quality output really looks like for your organization. You’ll leave with concrete artifacts: redesigned workflows, clearer inputs and outputs, documented decision points, and a practical plan for what to pilot first. **_This session is invite‑only and intentionally limited to support deep, hands‑on work._** ##### **QES** ® **and QAS** ® **Certified Professional – FAQ** **What is the Quest Certified Professional program?** The Quest Certified Professional program is a new, hands‑on certification offered exclusively at Vision Quest 2026. It recognizes individuals who complete our Training Day learning labs designed to deepen expertise in QES, QAS, and provider network strategy. **Who is this certification for?** Anyone who works across the provider network lifecycle — including analysts, strategists, operators, and leaders. Whether you’re hands‑on in the data or responsible for enterprise‑level decisions, there are sessions tailored to your role. **How do I earn the certification?** Attend and participate in the full Training Day program at Vision Quest. Completing the hands‑on labs earns you five credits, which qualifies you for the 2026 Quest Certified Professional distinction. **What will I learn?** You’ll get practical, applied instruction inside QES and QAS workflows; learn how to strengthen accuracy, adequacy, and performance operations; and walk away with problem‑solving experience you can apply immediately in your organization. **What are the benefits of becoming certified?** **Certified Professionals gain:** - Enhanced technical and strategic skills - Increased value to your organization and career growth potential - Access to exclusive content and certified‑only learning opportunities throughout the year **Do I need experience with QES or QAS to participate?** No — sessions are designed for varying experience levels. You’ll choose the labs that align with your background and goals. **How long is the certification valid?** The 2026 Quest Certified Professional distinction is valid through December 31, 2026. **Does certification guarantee competency in QES or QAS?** No. While the program strengthens skills, the distinction itself does not guarantee platform competency. **Do I need to register separately?** No. Training Day is included with your Vision Quest registration. ### Legal Notice The Quest Analytics’ Certified Professional designation (including QES® Certified Professional and QAS® Certified Professional) recognizes completion of the applicable Training Day track requirements. To earn the “2026 Quest Analytics’ Certified Professional” designation, participants must attend and complete the full Training Day track requirements, as communicated in the program agenda and onsite instructions. The “2026 Quest Analytics’ Certified Professional” designation is valid through December 31, 2026. Certification is an annual designation and must be renewed in accordance with Quest Analytics program requirements for future years (as applicable). **No Guarantee of Competency; No Professional Licensure** Quest Analytics (“Quest”) does not guarantee the aptitude, competency, performance, or outcomes of any individual who earns or holds a certification designation. The Quest Analytics’ Certified Professional designation is a proprietary program recognition and does not constitute a professional license, accreditation, or regulatory credential. The designation does not certify, guarantee, or represent that any individual possesses any particular aptitude, competency, professional qualification, or regulatory compliance. Third parties, including but not limited to employers, clients, and regulatory bodies, should not rely on the designation as evidence of professional competency or fitness for any particular purpose. **Intellectual Property** QES®, QAS®, “Quest Certified Professional,” “Quest Analytics,” and all related logos, badges, and designations are trademarks or registered trademarks of Quest Analytics. All rights reserved. No right, license, or interest in any Quest Analytics’ trademark is granted by participation in the certification program, except the limited, non-exclusive, non-transferable, revocable right to use the applicable certification designation in accordance with the Quest Analytics’ Certification Mark Usage Guidelines (as published and updated from time to time by Quest). **Restrictions on Use of Designation** Individuals who earn a Quest Analytics’ Certified Professional designation may reference their certification status only during the period in which the designation is valid and in good standing. Certified individuals may not: (a) use the designation in any manner that implies endorsement, sponsorship, or affiliation with Quest beyond participation in the certification program; (b) alter, modify, or create derivative versions of any Quest certification mark or badge; (c) represent themselves as certified after the expiration or revocation of their designation; or (d) use the designation in any misleading, deceptive, or unauthorized manner. **Revocation and Suspension** Quest reserves the right, in its sole discretion, to revoke, suspend, or otherwise modify any certification designation at any time, with or without cause, including but not limited to cases of misrepresentation, misuse of certification marks, violation of these terms, or conduct that Quest determines may bring the program or Quest into disrepute. **Proprietary Materials and Confidentiality** All training materials, course content, presentations, exercises, and related resources provided in connection with Training Day, and the Quest Analytics’ Certified Professional program are the proprietary and confidential property of Quest. Participants may not reproduce, distribute, publicly display, or create derivative works from any program materials without the prior written consent of Quest. **Program Modification and Discontinuation** Quest reserves the right, in its sole discretion, to modify, suspend, or discontinue any aspect of the Quest Analytics’ Certified Professional program at any time, including but not limited to certification requirements, renewal terms, program benefits (including access to exclusive content and certified-only learning opportunities), designation validity periods, and mark usage guidelines. Any such changes will be communicated through Quest’s official channels and will apply prospectively. **Disclaimer of Warranties and Limitation of Liability** The Quest Analytics’ Certified Professional program and all associated materials, content, and designations are provided “as is” and “as available” without warranty of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Quest does not warrant that participation in the program will meet any particular professional, regulatory, or licensing requirement. To the fullest extent permitted by applicable law, Quest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or related to the certification program, whether based in contract, tort, strict liability, or any other legal theory. **Governing Law and Dispute Resolution** The Quest Analytics’ Certified Professional program and any disputes arising out of or related to participation in the program shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute, claim, or controversy arising out of or relating to the certification program shall be resolved exclusively in the state or federal courts located in Delaware, and participants consent to the personal jurisdiction of such courts.