# FAQs: No Surprises Act

## Protecting Patients and Improving the Accuracy of Provider Directory Information

The No Surprises Act is a federal law that seeks to protect patients from receiving unexpected medical bills, commonly known as "surprise bills." One key section of the act— **Protecting Patients and Improving the Accuracy of Provider Directory Information—** requires health plans, providers, and facilities to work together to keep provider directories accurate.

Along with these requirements come additional responsibilities—and questions about them. That’s why this FAQ is here: to simplify the details and help you understand what’s required to stay compliant.

#### What’s Inside the FAQ?

- **Health Plan Responsibilities:** Learn what health plans must do to fulfill the Provider Directory Verification requirements.
- **Provider and Facility Responsibilities:** Understand the specific obligations providers and facilities have in maintaining accurate directory information.
- **Best Practices and Compliance Tips:** Discover strategies to stay compliant, streamline processes, and avoid potential penalties.

[Download Now](https://go.questanalytics.com/rs/598-MKX-845/images/QuestAnalytics-NSA-FAQ.pdf)